Partner Zone

Email invoices to different email addresses based on ship to address

BScherp
1 Post
User

1Posts

0Kudos

0Solutions

Solved: Go to Solution

Email invoices to different email addresses based on ship to address

Hi

 

We have a customer who has a bill to address and 2 different ship to addresses.  They have requested that the invoice is emailed to the bill to address and the ship to address.  E.g:

 

Order 1

ABC Company (bill to)

ABC Christchurch (ship to 1)

Invoice to be emailed to ABC Company & ABC Christchurch

 

Order 2

ABC Company (bill to)

ABC Auckland (ship to 2)

Invoice to be emailed to ABC Company & ABC Auckland

 

Is this possible?

 

Thanks Bridget 

1 REPLY 1
Genreve_S
MYOB Moderator
2,475 Posts
MYOB Moderator
MYOB Moderator

2,475Posts

68Kudos

304Solutions

Accepted Solution Solved

Re: Email invoices to different email addresses based on ship to address

Hi @BScherp

 

Thanks for posting and welcome to the Community Forum. 

 

I understand how important it is that we cater to the needs of our customers. The process of sending emails to the customer would depend largely on what software you are using. If you are using MYOB Business, you will need to manually type in the shipping address if you need to send the email to that email address. In AccountRight, you have the option to manually type the email address or click the "To. . ." button to choose between the email addresses. 

Let us know if you require any further help with this. We're happy to help. 

 

Cheers, 

Genreve

 

 

 

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post