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September
September
HI there can anyone tell me:
How to enter in a part payment for a customer invoice once money is showing in Bank Transactions?
Many thanks
Lisa
September
September
Hi @getnett,
Thanks for your post. I would like to extend to you a warm welcome to the Community Forum. Thank you for informing us of your concern. We are sorry that you are having challenges entering a part payment of your customer invoice and we appreciate your patience and understanding.
The best way to record that situation is to go to Sales >> Take payment. Within this window, you would select the customer, select the account, enter the relevant amount received, and enter the required payment amounts against the relevant invoices.
Once that Take payment transaction has been created you would go to Banking >> Bank transactions and select the Match option for that bank transaction. You will be matching the bank transaction to the customer payment transaction you have just recorded.
Please do not hesitate to post again if you need help in the future.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
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