In Tray Document Matching Difficult

[Louee]

Hi, In accountright the Bank Register window shows "Payee" as the same as the description from your Bank Feeds. However when you open the "In tray" window to match your captured invoice the payee is shown as (not specified) in the "Link to existing spend money" window. How do I change the preferences so that the payee for "link to existing spend money" is the same as the payee for "bank register"? 

[CloverQ]

Hi @Louee 

In the 'Link to existing Spend Money' window, if a Spend Money transaction listed show its payee as (not specified) then it means there is no payee card selected in this Spend Money transaction.

Unlike Pay Bills transactions, it's not mandatory to select a payee card in Spend Money transactions. You can click on the arrow next to the Spend Money transaction listed to view its transaction details, select a payee card, click on OK to save the changes and linking. 

[Louee]

Thanks Clover, Gee!! The transaction already shows the payee in the Discription on the Bank Feeds window. It also shows the payee automatically into the Memo. When you look at the Bank Regiister window the payee is described as the memo. Why the change from one window to another? and, are you telling me that I have to create a card and then add a card to every transaction as well??? so I can match the captured invoices? Surely there is an easier way?

[CloverQ]

Hi @Louee 

This is because the 'Payee' column in the Bank Register window can display either the payee/supplier information of the transaction, or the Memo(description) of the transaction instead. You can switch the display under Setup > Preferences > Banking > Display payee, rather than memo, in registers and reports. Bank Feeds transaction search tool finds transactions based on the date and amount, the description column also shows information from the Memo field. 

The In Tray linking window searches transactions based on the card associated - the payee card used in Spend Money transactions and the supplier card used in bills. Therefore, for the payee column to show a value in the 'Link to existing Spend Money', it does require a card selected in the Spend Money transaction.