Invoice reminders on cancelled subscription

[Biggles2]

Hi, my client cancelled her subscription but invoice reminders are still being sent out.  How do we stop this?  Are you able to do something magical to stop the emails?

Thank you.

Regards

Jo

[Komal_S]

Hi @Biggles2 

Please send me your client's product serial number by Private Message and we'll check if they can be permanently disabled from our end.