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MYOB Essentials - Invoicing not emailing, stuck in "sending" mode

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MsCraneHire
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MYOB Essentials - Invoicing not emailing, stuck in "sending" mode

Hi would appreciate views on how to rectify. I have MYOB essentials set-up to enable me to send invoices directly from the program. Usually there is no issue, but over the past 48hours, none of my invoices have sent. They seem to be stuck "sending". Can someone advise what could be wrong and how best to rectify? 

 

Thanks!

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CPaton
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Re: MYOB Essentials - Invoicing not emailing, stuck in "sending" mode

Hi, I have the same issue. Invoices stuck in "sending" for an indefinite period of time. Any advice greatly appreciated.

APM2015
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Re: MYOB Essentials - Invoicing not emailing, stuck in "sending" mode

Unable to email invoices now for over 24 hours!!! Would anyone know when this might be workig? or how to get it working

I did have conect to live chat this morning to be told it would be working soon! that was over 12 hours ago. 

 

 

Steven_M
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Re: MYOB Essentials - Invoicing not emailing, stuck in "sending" mode

Hi @MsCraneHire@CPaton@APM2015

We did have an issue in relation to sending emails in MYOB Essentials, however, this has now been resolved. You should start to see those emails flow through shortly, they haven't already. For more information please see MYOB Essentials: Delay in emails.

Kind regards,
Steven

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