MYOB Essentials Monthly returns not matching with IRD summary

[CEng1248]

Hi, I am using myob Payday filing for the first time since April 2019 and the Monthly returns on MYOB Essentials is completely different to the IRD summary on the IRD website.

1. Does anybody know which one is correct and what to do?

2. Secondly, if on Payday filing do we even need to submit the monthly returns anymore?

Thanks for your help

[CEng1248 · Accepted solution]

Solved:

I found the answers myself. After calling MYOB customer service they told me to check each pay runs against Payday filings data from MyIR, turns out it was exactly the same so I called IRD and "voila" turns out IRD has been having I.T trouble on their side because of the recent upgrades so if your MYOB monthly returns is much higher than MyiR Payday summary than you will need to call IRD to re-calculate.

Secondly, you don't need to file monthly returns from MYOB if you are using Payday filing.

Hope this helps other newbies.