Missing one day of bank feeds and MYOB Support MIA

[teganc1]

Two issues.

1- I'm missing one day of bank feeds from earlier in Jan.

2- I've been trying for days to use the call and use the live chat to correct this but after entering all my info into live chat it seems stuck on "Thanks! Let's get you through to the MYOB Business team." Then nothing. I've tried dozens of times and lost hours on this. I've also called and just get stuck on hold with no updates on wait times, progressing etc.

[Tracey_H]

Hi @teganc1 

I'll be happy to assist with the missing bank feeds. Can you please send me the following information in a private message:

• serial number
• primary contact name and email address
• last FOUR digits of the bank account
• screenshot from bank statement/internet banking showing the missing transactions