Partner Zone

Missing one day of bank feeds and MYOB Support MIA

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
teganc1
1 Post
User

1Posts

0Kudos

0Solutions

Missing one day of bank feeds and MYOB Support MIA

Two issues.

1- I'm missing one day of bank feeds from earlier in Jan.

 

2- I've been trying for days to use the call and use the live chat to correct this but after entering all my info into live chat it seems stuck on "Thanks! Let's get you through to the MYOB Business team." Then nothing. I've tried dozens of times and lost hours on this. I've also called and just get stuck on hold with no updates on wait times, progressing etc.

1 REPLY 1
Tracey_H
12,172 Posts
Former Staff
Former Staff

12,172Posts

0Kudos

1,835Solutions

Re: Missing one day of bank feeds and MYOB Support MIA

Hi @teganc1 

 

I'll be happy to assist with the missing bank feeds. Can you please send me the following information in a private message:

 

  • serial number
  • primary contact name and email address
  • last FOUR digits of the bank account
  • screenshot from bank statement/internet banking showing the missing transactions

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post