No business found after logging in

[USCrita]

No business found after logging in.

[Isaiah_C]

Hi @USCrita 

Thank you for the post and welcome to Community Forum! I'm more than happy to assist you with this. Please send me a Private Message containing the following:

• Serial number
• Business name
• Your Full name and email address

Kind regards,

Sai

[USCrita]

sorry, how do you send a private message? @Isaiah_C 

[Leneth_A]

Hi @USCrita

It's great to have you here in the Community Forum.

In this matter, I would make sure that you are using the same email address that you do use to log into the Forum with.

If you are still unable to see that business, my recommendation would be to clear your browser's cache and/or try a different browser. In addition to that, I would ensure you are using the appropriate login page - this can be done by navigating to the MYOB website and selecting Sign in>>MYOB Essentials.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth

[USCrita]

@Leneth_AI have done all that, nothing comes up still.

[Leneth_A]

Hi @USCrita

Thanks for the update.

Can you please send me a private message with the following information so I can take a look into this for you:

• Serial number 
• Your full name
• Email address used to login
• Business name

Please let me know if you need further help.

Cheers,
Leneth

[USCrita]

Hi @Leneth_A , I cant send a private message. not sure why. this is what i see when i click the link

[Isaiah_C · Accepted solution]

Hi @USCrita 

Thank you for the patience. We've granted you an access to our private message. Please send the needed information.

Please let me know if you need further help.

Kind regards,

Sai

[Hannah_V]

Hi, @USCrita thank you for your post, and welcome to Community Forum!

To fix the issue with this error message, send me a private message with the following information:

• Serial Number
• First and Last Name
• Company Name

Regards,

Hannah