Partner dashboard

[Julzee]

I have logged into myob partner dashboard and the screen is blank.  It is saying the server could not retreive your data.  

I am absolutely lost for words right now and its Sunday and no help is available.

Can  someone please try and assist me today as I have some work I need to get done today

thanks

[Julzee]

Are you serious!!!

We are all extremely stressed with everything and MYOB go and update essentials dashboard for partners and no one can get logged in.

I am not very impressed with the overall service MYOB have done throughout this whole covid19

[Kimberley]

Same problem here. MYOB really have dropped the ball recently...

[Lisa_BBP]

Hi MYOB

@Julzee @Kimberley 

Same problem here, refer to screenshot below.

Yes that's right it is SUNDAY and I'm trying to get ahead of all my client's requirements to keep up to date!

MYOB really, it's bad enough we have all this extra work to get our heads around then you present us with even more problems with the inability to access the partner dashboard!

[Steven_M · Accepted solution]

Hi Everyone

We did become aware of an issue that resulted in users not able to see files on their Partner Dashboard around the time of your post. This was investigated and resolved later that day so those users should be able to see those client files as intended.