Pay Super - Verification Code - Sorry, we're not ready to verify your bank account at the moment, please try again late

[bailey_iuliano]

Hi,

I have searched around and seen that this issue seems to pop up for a number of people - tried to call the support team like the others to no avail. 

We have the verification code and received the $0.01 however receive the error:

"Sorry, we're not ready to verify your bank account at the moment, please try again later"

Any assitance would be great (*wink wink nudge nudge mods*)

Cheers,

[Melisa_D · Accepted solution]

Hi @bailey_iuliano, 

Thanks for your post and welcome to the Community Forum ! I'm happy to help, please send me a private message with the below details:

• Serial number 
• Your full name and email address 
• File name 

Update: records have been refreshed. 

[zoeobes]

I'm having the same problem at the moment, and I've tried multiple times to contact someone for help with no luck. A solution would be wonderful!

[Komal_S]

Hi @zoeobes 

Please send me your product serial number and ABN by private message, and we'll investigate this for you.