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Pay run dates outside of supported financial years.

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aherath
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Pay run dates outside of supported financial years.

Hi,

 

We have MYOB Essentials Accounting + payroll. 

 

we are accidentally deleted payruns 2019/2020 we haven't do STP for 2019 and 2020 

 

But when I try to re-enter it, it says "We only support the financial years ending 30th June 2022 & 2023".

 

Is there a way that I can restore or re-enter the deleted payrun in 2019/2020 financial years?

 

Thank you.

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aherath
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Re: Pay run dates outside of supported financial years.

Hi any up dates on this 

Tracey_H
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Accepted Solution Solved

Re: Pay run dates outside of supported financial years.

Hi @aherath 

 

Thanks for your post. On the Community Forum we do encourage users to offer assistance and advice, as such, you won't always receive immediate assistance from an MYOB Moderator. If you do require immediate assistance we recommend contacting our phone based or Live Chat teams.

 

In MYOB Essentials pay runs can only be created for the current and previous year, additionally, STP can only be finalised for the current and previous year. You will need to contact the ATO or your accountant for assistance with finalising those years.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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