Pay run

[raskin]

One of my employees are not coming up when trying to create a pay run, they are active and have no end date, what could be the problem?

[Sam_R · Accepted solution]

Hi @raskin,

Thank you for your post.

I would next check that their pay cycle is set correctly, see below for example:

Let me know if the issue persists, happy to assist further. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.