Payroll split between two accounts wont match in bank feed after Essentials Upgrade

[CarolDuncan]

When I can't match a transaction in the bank feed because of a split payment, I just hide that transaction in the bank feed and go manually tick the transaction in the reconcilliation screen. Pretty straightforward and seems to do the job.

[Celia_B]

Hi @CarolDuncan 

Thanks for your post. 

In this case,  if an employee's pay needs to be split between bank accounts, you must upload the bank file to make the payment. Your bank will then split the payment, and the bank feed transaction will be the total amount that you can match to pay the transaction. .To match the existing transactions, reverse the initial pay transaction and reprocess as two distinct payments. 

Paying employees with a bank file to split the cash between bank accounts decreases the possibility of errors. If you are unable to do so and do not wish to record separate pay runs, allocate the funds to the Payroll clearing account and then record Transfer money transactions to split the amount into two transactions. 

To do this you will need to go to Accounting>>manage linked accounts and select the Payroll clearing account as the Bank account or Cash (or cheque) payments. Then go to the Employee Card>>Payment details and select Cash (or Cheque) as the Payment method. 

Proceed with the pay run as usual. Allocate the two bank feed transactions to the Payroll Clearing Account in the Bank transactions. The two bank feed transactions are sent to the Payroll clearing account. On a regular basis, I'd consider resetting the Payroll clearing account to zero in the Reconcile accounts window. 

I hope this helps, Feel free to post again if you need further assistance with this. I'm happy to assist you. 

If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

Cheers, 

Cel

[CarolDuncan]

Hi Cel, I didn't have a query on it actually. Personally, I've also found the more steps needed for what should be a simple transaction - the more chance there is of processing errors, especially for staff who don't fully understand what they are doing or need to be doing. My work around would be to hide that transaction in the bank feed and then manually tick it on the bank reconcillation. May not be perfect but it works for me in my situation.  

[Celia_B]

Hi @CarolDuncan

Thanks for the update on this issue. 

I understand that the solution I suggested is more complicated on your part. But I'm delighted you identified an other workaround that works for your scenario. 

If you still need further support in the future, please do not hesitate to post again. I'm happy to help.

Cheers, 

Cel