Recorded payment bounced back

[adamfosdike]

I have just started using Recording Payments through MYOB Business (then paying with an aba file to save time) and I have had a payment bounce back and appear in my bank feed.  I can't find any obvious way to deal with it.  It is almost like Recording a Payment sets it in stone and I can't find a way to undo it to fix it.  TIA. 

[Leneth_A]

Hi @adamfosdike

Thanks for your post.

When the payment bounce back usually there are different error messages that you will be getting. May I know the exact error message you received? Could you send me a screenshot of the error message you received?

Please let me know if you need further help.

Cheers,
Leneth

[adamfosdike]

I'm not exactly sure of the error message, but it occurred because I had a wrong BSB.  I have since corrected this. 

[Leneth_A]

Hi @adamfosdike

Thanks for your post.

In this situation, I do recommend to contact your bank for the payment that bounced back. You may also check with your bank the Bank code and Direct entry user ID, that is under the account you are using to pay.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth