Sick Leave entitlement not avail after 6 months of employment

[LisaMPW]

I am using Payroll Essentials, NZ.

I have an Employee who started with us in 21 FEB 2022

His sick leave anniversary date is 21 AUG

When I set him up, I entered in his 10 days sick leave entitlement.
I have not paid him any sick leave in advance

It is past his 6 months, yet no sick leave entitlement is showing as available.  Why?

Will the sick leave only become available if he reaches a certain number of hours? Or?

[SamaraM]

Hi @LisaMPW 

I can see that you've been in touch with our phone support team and that this has been resolved.

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