Single Touch Payroll Reporting - submitted payroll twice,.

[Helen43]

I have accidentally submitted a payroll twice and need to know how to fix it please.

[Helen43]

How can I actually speak with someone to explain how I can fix a problem I have?

[Tracey_H]

Hi @Helen43 

Thanks for your post. If you have processed a pay run twice you will need to reverse/delete it in MYOB Essentials: Changing or deleting a pay

If you reverse the pay STP will be automatically updated when you reverse the pay. If you delete the pay STP will be updated when you process the next pay run. The other option is to send an update event to update STP immediately: Send an update event

Please let me know if you need further help.

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