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Trouble matching payroll to bank feed.

benp
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Trouble matching payroll to bank feed.

Hi.

 

Im having a little trouble matching payroll with the bankfeeds in the updated essentials. Im fairly certain where ive gone wrong but not sure to rectify it.

 

Ive set up employees to be paid electronically, downloaded the bank file as a whole pay run rather than as indavidial pay amounts. Thats where ive gone wrong. So I now have the issue of the bank file amounts not matching the bank feed. 

 

Any help on how to fix this?

 

 

1 REPLY 1
Tracey_H
MYOB Moderator
12,170 Posts
MYOB Moderator
MYOB Moderator

12,170Posts

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Re: Trouble matching payroll to bank feed.

Hi @benp 

 

Thanks for your post. If the employee's pays are showing as individual transactions in the Bank transactions window you would need to process individual electronic payments for each pay transaction. The Total payment amount in Prepare electronic payments window needs to be the amount of the actual withdrawal. In this situation you would need to delete the electronic payment transaction and reprocess each pay transaction separately.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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