Unable to invite Advisor

[ChalkHill]

Hello

I am having difficulty invititing an advisor on our newly set up MYOB essentials. When I press the invite button nothing happens and the advisor does not receive an invite. Can you help?

[Melisa_D · Accepted solution]

Hi @ChalkHill, 

Thank you for your post. If you're an administrator user you should have the ability to do this within Essentials. I would suggest clearing the browsers cache and if this doesn't work, can you attempt to invite them via a different browser. 

Article Invite your Accountant has additional information. 

If the above does not work can you please send me a private message with your Essentials serial number and your email address.