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Won't allow allocation between more than one account

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El82
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Won't allow allocation between more than one account

When trying to allocate a transaction between more than one GL account it keeps coming up with an error "An unbalanced transaction can not be saved" even though it actually is balanced.  Screenshot provided to show it is actually balanced.  This has only recently started happening, I have not had an issue in the past.

 

Screenshot 2023-02-07 142636.png

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Melisa_D
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Re: Won't allow allocation between more than one account

Hi @El82

 

Thanks for your post and welcome to the Community Forum ! This is something that has been raised with our product teams and they are currently investigating, in the meantime they have advised of one of the two work arounds below:

  1. Delete the values from the dollar side and re-enter via the percentage field in the allocate window instead OR
  2. Enter a spend money or receive money transaction instead and match it to the bank feed transaction

 

Additionally, I have indicated to our team that you've been impacted by this situation.

Cheers,
Melisa

MYOB Community Support

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