Bank Feed

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Contributing Cover User Arinya
8 Posts
Contributing Cover User
Australia
Contributing Cover User

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Bank Feed

This is very frustrating since no one can help me on your support line - the bank feeds are set up correctly, have been working fine but all of a sudden the bank feed is not coming in even though the program is showing nothig is wrong - we are on AccountRight 2018.3

3 REPLIES 3
MYOB Product Team Haydes
6,189 Posts
MYOB Product Team
Australia
MYOB Product Team

6,189Posts

1,024Kudos

0Solutions

Accepted Solution Solved

Re: Bank Feed

Hi @Arinya

 

I have heard that there is a current delay with ANZ Bank Feeds and we expect these feeds to appear in the next 2 hours. 

 

If you're not with ANZ I could look into that specific account with the team here, if you send me a Private Message with:

  • The Serial Number (Found in: Setup > Company Information)
  • The Company File ID (Found in: Help > About MYOB AccountRight)
  • The last 4 digits of the Bank Account/CC number

 

I can then look with the team to see what the status currently is. You can send me a Private Message by hovering your mouse over my Avatar and clicking Send Message on the popup. 



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Contributing Cover User Arinya
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

3Kudos

0Solutions

Re: Bank Feed

This has been happening on only this file since 3 October 2018 when it lasted pulled in.  It is with BankSA and the other company file using BankSA is fine.

Contributing Cover User Arinya
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

3Kudos

0Solutions

Re: Bank Feed

Per my PM clearing the cache has not resolved the issue.  Please can someone help me urgently resolve this problem.

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