Bank Feeds - NAB - asking for administrator credential

ArvindS
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Bank Feeds - NAB - asking for administrator credential

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Steven_M
MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: Bank Feeds - NAB - asking for administrator credential

Hi @ArvindS 

 

If you do have an enquiry relating to MYOB Advanced we do recommend contacting your Business Solution Partner/Implementation Partner who would be able to offer assistance with those enquiries.

 

From an AccountRight point of view, which is a completely different product and has different requirements, would also generate a similar situation. As this product does require the AccountRight Live Owner to be the user that does apply for bank feeds you would not be able to proceed with that process if you are not that listed user. Based on the message, you are encountering (note I have very limited knowledge with that product and processes for it) you would be in a similar situation where you would need to enter that my.MYOB Administrator users credentials for your account to be entered.

Kind regards,
Steven

MYOB Community Support

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