EXPORT ERROR LOG

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Experienced Cover User
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EXPORT ERROR LOG

 

Hi,

 

I have changed my export log to retail so that i can see the error; how do I fix it so that i can export successfully??

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Experienced Cover User
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Re: API Validation error CommonRules_DecimalNotZero

How do you fix this error so that it will export??

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Experienced Cover User
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Re: EXPORT ERROR LOG

I have attached the file , thanks in advance.

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MYOB Moderator
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Accepted Solution Solved

Re: EXPORT ERROR LOG

HI @maunderruth 

 

When importing a retail.txt file in AccountRight, if the retail.txt file contains one or more lines that are less than 10 cents and have a non-zero tax code against it then AccountRight can experience an error importing the file.

 

 To get around this you would either need to amend the retail.txt file in Notepad or a similar program to have zero tax codes on those lines. Alternatively the journal entry would need to be entered into AccountRight directly

Regards,
Neil

MYOB Community Support

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Experienced Cover User
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Re: EXPORT ERROR LOG

Thank so much Neil, hoepfully this will help. Being able to view the file in txt format is much more useful.

 

Cheers :-)

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