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I have discovered that the export from Retail Manager for last Saturday has only partially worked. When checking the log i have the following line of code:
* Exporting Session Id #1008 (Drawer A) as Cash
Error exporting journals to API: Encountered a validation error (https://ar1.api.myob.com/accountright/6fc304c2-e0e4-4a9f-8f94-be5a4fd937fa/GeneralLedger/GeneralJour...) when adding journal entry: ; BusinessLine_ReceiveableLinkAccountUsed (AccountIdGeneralAccountingEventLine)); CommonRules_DecimalNotZero (AmountGeneralAccountingEventLine))
Purchases have come across but the transaction journal is missing. I have tried to reexport but it continues to fail, and shows as ready to export.
Any ideas, very perplexed.
Thanks in Advance :-)
Solved! Go to Solution.
If you were encountering an error when exporting to AccountRight using the API, then the first thing to do is to switch the accounting export back to the retail.txt file and try importing that into the AccountRight file. This will give an easier to read import log which can often provide more information than the API log.
Given the transaction journal itself is not importing it sounds like there might be an issue with the transaction journal, such as an imbalance or one or more lines having tax figures that don’t balance
Thank you Neil for your help and support, much appreciated :-)
Do I need to change the export back to API as exports are now not working at all??