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MYOB Business Practice

brasstacks
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MYOB Business Practice

With one exception, I get error messages trying to log into what were Essentials files and are now Business Practice files. The only one I can access is still an Essentials file and client subscription. Is there something I need to tweak under my Practice settings?

4 REPLIES 4
Komal_S
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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697Kudos

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Re: MYOB Business Practice

Hi @brasstacks 

Can you please give me more details on what error you're getting while signing in to the files?

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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brasstacks
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89 Posts
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Re: MYOB Business Practice

I egt the something's wrong message. If I clear the cache, restart Safari or Firefox then access through aap.myob.com rather than the practice app, it sometimes works, sometimes not. I spoke to your technical support people who thought it might be a Safari issue. I can work round it but it's far from ideal.

Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

697Kudos

1,132Solutions

Accepted Solution Solved

Re: MYOB Business Practice

Hi @brasstacks 

As you stated, if it works on a different browser, it's most likely the browser issue. We recommend using Chrome for optimal performance with the software but do let us know if you're facing continous problems with Chrome too. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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brasstacks
Partner
89 Posts
Partner
Australia
Partner

89Posts

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2Solutions

Re: MYOB Business Practice

Using Firefox for MYOB - far less problems.

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