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MYOB PDF Manager errors - Unable to validate user

HWZ2020
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MYOB PDF Manager errors - Unable to validate user

Keep getting this error each time I start up the workstation.

Had to delete the C:\Users\%username%\AppData\Roaming\PDF Manager\MPCConfiguration.xml

and add in the license manually each time for pdf manager to work.

Please advice on a permanent fix. 

Not sure if I'm posting on the right section too. Please move this thread if it is not.

MYOB validate user.PNG

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