NAB bank feed causes my MYOB screen to freeze.

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NAB bank feed causes my MYOB screen to freeze.

Does anyone else have this problem with NAB bank feed? NAB bank feed is always delayed and then often causes my system to freeze up. 

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MYOB Moderator
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Re: NAB bank feed causes my MYOB screen to freeze.

Hi @MerrinW 

 

Generally speaking, different type of bank accounts have different data schedules. If it's a daily bank feeds then the transactions are typically delivered the next business day. We did experience brief delays last week which have been resolved, if you are still not receiving transactions please do let us know.

 

It is very strange that it would cause your system to freeze up. Could you please provide more details? Such as which screen were you in, what task were you trying to do exactly when it froze? Is there any error messages? What if you clear the browser cache then try again? Does the same thing occur if you try a different web browser, e.g. Google Chrome? 

 

Please do let us know how it goes for you, we are happy to assist further if required.

Cheers,
Clover

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