Unable to automatically confirm your company file

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narks
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Unable to automatically confirm your company file

I'm using MYOB Accounting Plus V17. I'm unable to confirm my company file automatically online and/or by phone. This is the first time I'm having this problem after 11 years of using it. I have no intention of upgrading to newer version.

 

Please help.

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MYOB Moderator Neil_M
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Neil_M
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Re: Unable to automatically confirm your company file

HI @narks 

 

I’ve asked one of our team to reach out to you to assist you with confirming your company file.

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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narks
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Papua New Guinea
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Re: Unable to automatically confirm your company file

Hi @Neil_M 

 

Thank you for responding.

 

I have 13 days remaining and I really need to confirm my files. 

 

Regards,

Narah.

 

 

MYOB Moderator Neil_M
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Neil_M
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Accepted Solution Solved

Re: Unable to automatically confirm your company file

HI @narks 

 

Our team should reach out to you well in advance of that time limit being up. Alternatively if you wanted to confirm the file before the team reached out to you, you would need to speak with our phone support team

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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