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email default

DCM-Logistics
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email default

Hey guys i would like to know how to set myob emails to be sent from my default Microsoft mail account. when i hit send on the email button it wants to set up outlook 2016.

3 REPLIES 3
Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: email default

Hi @DCM-Logistics 

The emails will go out from the Microsoft Outlook application installed on your desktop. Can you please check if the correct version is installed on your machine for it to work properly? 

Kind regards,
Komal

MYOB Community Support

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DCM-Logistics
Contributing Cover User
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Australia
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Re: email default

Komal, i have just upgraded to windows 11  and computer box and it uses Microsoft mail as the default. Myob cant seem to find this and when i hit send an invoice off it tries to install outlook 16 which i dont have on my computer.

Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: email default

Hi @DCM-Logistics 

As AccountRight tries to connect to Outlook by default, you would have to install that application prior to sending invoices. We would recommend seeking IT assistance for completing that process.


If that's not an option, please switch to emailing directly from AccountRight without having to install any software. This can be achieved by ticking "Send emails using AccountRight" under Setup>>Preferences>>Emailing.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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