Finance Charges error

[Maggie-Al]

I have just discovered that I have allocated part of a customers payment to Finance Charges instead of to the invoice he was paying.  I have read the support notes on how to fix this, but my problem is that the transactions have been reconciled and a GST return done for the period the TXs are in. Would really appreciate help with this. Thank you

[Steven_M]

Hi @Maggie-Al 

Finance charges are handled in differently in different versions of the program, so would you able to provide us with the version number of the program that you are using. This can be checked via Help>About AccountRight.

Also are you able to confirm whether you are on a cash or accrual basis for reporting?

Finally have you spoken to the IRD to see how they want you to handle the reporting error? As you currently you have incorrectly filed. The way I see it you have two options to refile that period correctly or make an adjustment into the correct period. As mentioned do get in touch with the IRD to see how they would like it handled and we can go from there.

[jenniek]

Fix the error in the correct period - then manually adjust your next GST return to account for it.

[Maggie-Al]

Thanks very much for your responses, I think I have my head around it now and will proceed  - with caution  - and our accountants help as well!