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IRD connection Lost

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victoria77
Experienced User
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Experienced User
Experienced User

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IRD connection Lost

 

 

 

Hi, i have lost my connection between MYOB & IRD again as we have a few changes in the business. 

 

PM me for the details.

 

 

Your GST return could not be pre-filled because Inland Revenue returned the following error(s): IRD response code: 4, Error Message: Unauthorised delegation, Error Description: No error description available

 

2 REPLIES 2
Sam_R
MYOB Moderator
2,887 Posts
MYOB Moderator
MYOB Moderator

2,887Posts

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Re: IRD connection Lost

Hi @victoria77,

 

Thank you for your post. 

 

If you could send me the below details via private message, I'd be happy to assist you with this:

 

• Serial number: 
• Last 3 digits of the IRD number being submitted (not what is currently displayed on the screen): 
• Time of incident - The time at which the issue was experienced
• URL - The URL of the page the issue occurred on. (Press F6 in your browser to highlight the URL) or a screenshot of the whole page (which includes the full URL):
 
Update - ticket raised 

Kind regards,
Sam

MYOB Community Support

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victoria77
Experienced User
11 Posts
Experienced User
Experienced User

11Posts

1Kudos

0Solutions

Re: IRD connection Lost

Private message sent.

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