adding words to dictionery

[Helen_Meikle]

Hi  Have clients who have upgraded their servers and users are now unable to add words picked up in the spell check when entering information.  How to solve please?  What settings do we need to change to enable words to be added to the dictionery.  I realise that it is not an MYOB issue but a windows issue and I get quite a few enquiries regarding this.  many thanks

[Steven_M]

Hi @Helen_Meikle 

Are you able to provide what version of the program are they using? Different versions have different spell checkers. To check the version, open the program and a company file then go to Help>>About AccountRight.

[Helen_Meikle]

my apologies for not replying sooner.  they are using MYOB Account Right Premier V19.8.  many thanks

[Steven_M]

Hi @Helen_Meikle 

With AccountRight Classic i.e. AccountRight Premier v19 the spell checker is controlled via the Windows Spell-checker. If you are unable to add words to the dictionary, I would be making sure that the user has full control over the Wintertree Spelling folder and that correct.tlx is not read-only.

The path of the Spelling folder is 

C:\Program Files\Common Files\Wintertree\Spelling (for 32 bit Windows) or

C:\Program Files (x86)\Common Files\Wintertree\Spelling (for 64 bit Windows)

For more information do take a look at Support Note: Can't add word to user dictionary