ASIC Corporate Compliance connection crash

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ASIC Corporate Compliance connection crash

Hi Everyone


Product: AO/AE  - Corporate compliance


We are aware that, when connecting to ASIC through Corporate Compliance, clients may experience an issue where Corporate Compliance crashes before the connection is complete.


This situation may also affect other items downloaded during the connection, such as Company Statements and Validation reports. If these are downloaded during a connection where Corporate Compliance crashes, these items may not appear in the software.


To avoid missing company statements, we strongly recommend tracking the company statements you receive to ensure that you can quickly identify any missing items and request replacement copies.


You can view a list of current statements via the ASIC online system or by requesting reports via Corporate Compliance to show the statements issued.


For more information please see Support Note: Corporate Compliance crashes when connecting to ASIC


We apologise for the inconvenience, we’re looking into the cause right now with ASIC. We realise how important it is to resolve it as quickly as possible.


Thanks for your patience.

Kind regards,

MYOB Community Support

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