Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
May 2022
May 2022
I was using MYOB Accounting Version 17 and I lost everything in a fire.
I still have the software and would create company file and need data verification code. I would like to purchase it if need be.
Any help on how to do this.
Thank you.
May 2022
May 2022
Hi @Tuai1
Your v17 is a perpetual licence so you shouldn't have to pay anything as long as you can work out your serial number and get a code for your file from MYOB. MYOB no longer sells perpetual programmes and you would have to pay at least 12 months subscription. The latest versions are slow, expensive and have a lot of on-going bugs so v17 is likely to be a better option for you.You said you have the software so I assume that means you can install the programme but you would have to start from scratch with the data file? If this is the case, then make sure you do regular removable backups from hereon and keep away from your office/home for just this scenario or similar. If I have misunderstood your situation, then post more questions so that others can help if I can't.
Cheers
Liz
May 2022
May 2022
Hi @Tuai1
As @Liz_A mentioned, you should be able to work on your old software without having to pay anything if you can find your product serial number.
If you need assistance with finding your serial number or have a serial number and need the verification code, please let us know and we'll be happy to assist.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
May 2022
May 2022
Can I still download and use MYOB Accounting Version 17 but pay on a monthly basis subscription?
Thank you.
May 2022
May 2022
Hi @Tuai1
You can download v17 without paying as you have a perpetual licence. You would only need a new version if you have to lodge STP for employees or similar. A small business without employees will be fine on v17.
Cheers
Liz
May 2022
May 2022
Is there anywhere I can get a new copy of MYOB Accounting Version 17 and get a new Serial Number and Verification Code?
What I have a copy given by someone with with a serial number that is working but it's serial number i not the original one I lost . I lost mine in the fire.
Thank you.
May 2022
May 2022
Hi @Tuai1
You can download the software from here:
https://www.myob.com/au/support/downloads
Scroll down to Other Products to find your version. If you do have a backup anywhere of your file, then you can restore and find the serial number in the file. If you don't have it anywhere, then ask MYOB on here for a Private Message link that you can provide as much detail for your business/licence and they should be able to find your original serial number so that you can start again. MYOB will have it, as v17 requires regular file confirmations - it's just a matter of tracking it down with MYOB's help. If you have been using someone else's file with their serial number, you won't be able to change the serial number to your number without using a third party provider that I am not allowed to identify one here but you can contact me at majubawest@hotmail.com if you need more info.
Cheers
Liz
May 2022
May 2022
Need a private message link please.
Thank you.
May 2022
May 2022
How I can subscribe to get a Verification Code?
Please help with process
Thank you.
May 2022
May 2022
How do I go about getting the data verification code? The 12 months scription you mentioned in the beginning.
Thank you.
Tuai
9
|
497
|
|||
by
Jillus6
November
18
1087
|
18
|
1087
|
||
6
|
1137
|
|||
14
|
2457
|
|||
6
|
1405
|