Error lodging 2020 tax return - CMN.ATO.IITR.730197

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irishsarpat
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Error lodging 2020 tax return - CMN.ATO.IITR.730197

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irishsarpat
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Re: Error lodging 2020 tax return - CMN.ATO.IITR.730197

Has anyone experienced this error when lodging tax return? How to resolve this?

Details of error is below. 
Summary: Dividends - Unfranked amount is incorrect
Details: The Dividends - Unfranked amount must equal the sum of the following
amounts on the Income Details schedule, where the Country of residence
when the dividend was paid or credited is "Australia", "Christmas
Island", "Norfolk Island", "Cocos(Keeling) Islands" or "Heard and
McDonald Islands": all Total unfranked amounts from dividends for
individually owned accounts; and all Your share of unfranked amounts
from dividends for joint accounts

Sandy_C
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Re: Error lodging 2020 tax return - CMN.ATO.IITR.730197

Hello @irishsarpat 

 

Can I please get you to do the following:

Open the affected return and check the amount in Item 11. Note down the amount for label S, T and U. Then click any of these label to open the Dividends Received schedule, scroll down to check the Totals, make sure the amount for Unfranked amount, Franked divends, Franking credits are the same as that shown in Label S, T and U, a 1 cent difference might cause the rejection.

If the cents is the reason why the numbers are different from the schedule and main return, I would advise to round up/down so the whole number value matches.

 

Hope this helps!

 

Regards,

 

Sandy
Client Support Representative

irishsarpat
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Re: Error lodging 2020 tax return - CMN.ATO.IITR.730197

I rounded the unfranked amount to match what’s in the income summary and then it worked.

Thank you Sandy.

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