Excel not available to use

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
DeeFry
Experienced Cover User
20 Posts
Experienced Cover User
Australia
Experienced Cover User

20Posts

3Kudos

0Solutions

Solved: Go to Solution

Excel not available to use

Hi

 

Excel is not an option in MYOB to export report on my laptop.  It works on my main computer.

 

Regards

Deana

5 REPLIES 5
Melisa_D
MYOB Moderator
5,570 Posts
MYOB Moderator
MYOB Moderator

5,570Posts

401Kudos

636Solutions

Re: Excel not available to use

Hi @DeeFry

 

Thank you for your post. So I can assist can you please confirm if the export button is greyed out or do you get any error messages when you're attempting to export ?

 

Please do let me know. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

DeeFry
Experienced Cover User
20 Posts
Experienced Cover User
Australia
Experienced Cover User

20Posts

3Kudos

0Solutions

Re: Excel not available to use

Hi Melissa

 

It is grey - not an active option.


Thanks

Deana

Melisa_D
MYOB Moderator
5,570 Posts
MYOB Moderator
MYOB Moderator

5,570Posts

401Kudos

636Solutions

Accepted Solution Solved

Re: Excel not available to use

Hi @DeeFry

 

Thank you for confirming that. There can be two reasons why the export to excel button is greyed out:

  • You don't have a supported version of Microsoft Excel installed (2010 or later), you can then export the report as a CSV or TSV file after displaying the report, and then open the file using Excel.
  • If you are using Office 365, sometimes it may be greyed out if excel is accessed via a web browser . If it is please make sure that Excel is installed on your computer. 

Please do let me know how you go. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

DeeFry
Experienced Cover User
20 Posts
Experienced Cover User
Australia
Experienced Cover User

20Posts

3Kudos

0Solutions

Re: Excel not available to use

Thank you so much Melissa. 

 

I deleted Excel (just in case) and downloaded a new version.

 

IT WORKS.

 

YOU ARE THE BEST.

Melisa_D
MYOB Moderator
5,570 Posts
MYOB Moderator
MYOB Moderator

5,570Posts

401Kudos

636Solutions

Re: Excel not available to use

Hi @DeeFry

 

You're welcome, I'm glad to hear that's worked. 

 

Feel free to come back to the Community Forum if you have anymore questions, we are more than happy to assist.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post