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Manage File User Access button missing in my.myob

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Nicole0077
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Manage File User Access button missing in my.myob

I am trying to add a new bookkeeper to files currently under our management log in in my.myob but the "Manage File User Access" button is missing. Is this a glitch to be corrected or is there a new way to do this?

 

We have quite a few files so having to manually do this would be quite tedious and the manage file user access was so easy and quick.

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Isaiah_C
MYOB Moderator
1,413 Posts
MYOB Moderator
MYOB Moderator

1,413Posts

58Kudos

107Solutions

Re: Manage File User Access button missing in my.myob

Hi @Nicole0077 

 

Thank you for the post and welcome to Community Forum! We need to further check on this so please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Your full name and email address that you're using
  • Name and email address of the user


Please let me know if you need further help.

 

Kind regards,

Sai

MYOB Community Forum

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Isaiah_C
MYOB Moderator
1,413 Posts
MYOB Moderator
MYOB Moderator

1,413Posts

58Kudos

107Solutions

Re: Manage File User Access button missing in my.myob

Hi @Nicole0077,

 

Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai
 

MYOB Community Forum

Online Help| Forum Search| my.MYOB| Download Page

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