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Myob essential down?

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INTHEHILLS
Partner
54 Posts
Partner
Australia
Partner

54Posts

21Kudos

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Myob essential down?

Morning login into my partner online files, and clink on file name and files are BLANK?

System Down????

 

 

1 REPLY 1
Celia_B
MYOB Moderator
2,108 Posts
MYOB Moderator
MYOB Moderator

2,108Posts

58Kudos

140Solutions

Accepted Solution Solved

Re: Myob essential down?

Hi @InTheHills 

 

Thanks for your post. 

 

This error indicates that you are logged in to your MYOB account but do not have access to the file are attempting to open. This can happen if numerous files are open on the same computer and are mentioned in the recently opened files on the welcome window. 

 

I would recommend also to clear cache and try to log out and log back in. 

 

If still having an issue, you can send me more details on your account via a Private Message. I'm happy to look into it for you. 

 

  • Serial Number 
  • First and last name 
  • Email address 
  • Business Name. 

 

Note that sensitive information cannot be posted in the Forum. 

 

Or If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers, 

Cel

 

 

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