RESOLVED: AccountRight Live Log in and performance issues

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RESOLVED: AccountRight Live Log in and performance issues

Hi everyone, 

 

We are aware that some of our clients are experiencing performance issues in AccountRight Live

 

We're looking into the possible cause of the issue. Our experts will endeavour to get things back to normal as soon as possible. Clients may choose to work offline while this issue is being resolved. The following Help article has more information on taking files offline:

 

Working Offline (Checking out)

 

If you are having trouble accessing the file or are unable to check out the file as suggested above, you may consider working on a local (synchronised) copy of your file. The following Help article has more information on this:

 

Working offline 

 

We are very sorry for the inconvenience caused by this and appreciate your patience in the meantime. 

 

I will keep you updated via this post. In order to receive an emailed notification (to the email address linked to your Forum user) of any updates, please go to Topic Options (at the top left side of this post) and choose Subscribe. 

Cheers,
Suja Pillai

Social Support and Community Manager

Online Help| Forum Search| my.MYOB| Download Page

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Community Manager
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Re: AccountRight Live Log in and performance issues

Hi everyone, 

 

Just an update to let you know that our team of experts are still investigating this issue. I will keep you posted as soon as we have more informaiton.

 

Apologies again for the inconvenience caused by this.

Cheers,
Suja Pillai

Social Support and Community Manager

Online Help| Forum Search| my.MYOB| Download Page

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Resolved: AccountRight Live Log in and performance issues

Hi again,

 

We're glad to say that this issue has been resolved. Thank you one and all for your patience during this time.

Cheers,
Suja Pillai

Social Support and Community Manager

Online Help| Forum Search| my.MYOB| Download Page

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