Daily Inventory Adj Journal not recorded

[AMac321]

I have 3 instances where it appears the daily transactions have not recorded, meaning my sales, stock incoming and outgoing, Point of Sale Til and Sales have not recorded.

I have attached snap shot.  I have included an attachment to show sequence.

What can we do?

Thanks

AMac321

[Emile · Accepted solution]

Hi @AMac321 

I'd like to check a few things with you. The #503 and #504 in the General Journal refer to the Session number from RetailManager and a session in RetailManager is only created when the End of Day/Cash up has been performed.

Could you please open your shopfront in RetailManager, go to File > Accounting Export, find session #504 and tell me when it was Opened and Closed?

If the Opening and Closing date include the missing days then the Export will include all the adjustments into one General Journal.

[AMac321]

Hi Emile,

As you said that is what occured, thanks for your help. It appears the staff have not done end of day within retail manager only the EFT end of day for banking settlement.

Regards

AMac321