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Retail Basics Error won’t open - Urgent

luxehaven
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Australia

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Retail Basics Error won’t open - Urgent

Hi,

 

just wondering if anyone could help us regain access to our MYOB Retail Basics, upon opening our version 3.3 a error notification appears, reading 'Please contact myob technical support, Error: Table 'c:\retailbasics\Data\errlog.DBF' has become corrupt. The table will need to be repaired before using again. 

How do we fix this? 

Thank you! 

1 REPLY 1
Tracey_H
MYOB Moderator
11,424 Posts
MYOB Moderator
MYOB Moderator

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Accepted Solution Solved

Re: Retail Basics Error won’t open - Urgent

Hi @luxehaven 

 

Thanks for your post. Email communications were sent to customers on 1st March 2022 advising that MYOB Retail Basics has been sold to AAAPOS Pty Ltd.

 

For assistance with Retail Basics, you will now need to contact AAAPOS Support directly on Australia 1300 555 115 | New Zealand +61 3 8400 3083.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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