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In Retail Manager there is an option in the customer record to print, email or print & email invoices, dockets etc. The default is to print. Is there a way to change this so that the default is print and email for all customers (ie update the database) and all new customers (change the default setting)?
(Apologies for this perhaps being in the wrong forum but the online form keeps selecting MYOB accountedge as the forum)
Unfortunately, within RetailManager there is no way to do a mass update of that particular option within the shopfront file. This does mean that you will need to manually change the option on each customer card, including any new customers that you create.
Please do feel free to post any other questions that you may have
Thanks for the reply. I have 25k customers in our database so changing them manually is not really an option
It should be a simple coding change and should have been included as a setting option when the email options were rolled out in versions 11 and 12.
Could you please confirm that this issue has been logged with the developers for addition to the next version of retail manager.
And can you confirm that development work is being done?
I have passed this request onto our team for their consideration. At this stage however I do not have any timeframe on any potential future development of RetailManager. If a new version of RetailManager is released then it will become available on my.MYOB for clients who have an active support agreement for their RetailManager.