Stocktake mistake

[RohanSc]

We spent an entire Saturday afternoon counting all our stock only to find we had failed to change the drop down menu from "Single item stocktake" to Full stocktake".  We only discovered the error when trying to close the count and continue the next day.  Our only options were to commit the count or cancel.  We left the computer turned on overnight and I am trying to resolve this issue today.

Can I change the setting to "Full stocktake" now?

If I complete the stocktake, counting every item in the store. will I be offered the choice to set uncounted items to zero quantity? 

[Melisa_D]

Hi @RohanSc, 

Thank you for your post. Following email communications to customers on 1^st March 2022, MYOB RetailManager has been sold to AAAPOS Pty Ltd.

To get assistance with your query related to Retail Manager, we would recommend contacting AAAPOS Support directly on Australia 1300 555 115 | New Zealand +61 3 8400 3083.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.