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ATO reporting category errors

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KKhine
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ATO reporting category errors

When I "check payroll details" ,I found errors to fix but they all are assigned in grey & I can't change them. They are for PAYG withholding & super.  Error saying "PayrollCategory_InvalidStpCategory. Pls assist me as I called 3 times to talk with support team but still unsuccessful.

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MYOB Moderator Hayden_B
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Hayden_B
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Re: ATO reporting category errors

Hi @KKhine

 

Sorry for the delay.

 

I can see from your Customer Account record that you have managed to get this sorted by a member of our Payroll Specialist team.

 

For others experiencing an issue we now have a new post with the details of the issue and how to resolved it, you can find this post here: Error: PayrollCategory_InvalidStpCategory

 

Please let us know if you continue to experience troubles, or have any other questions.

 


Cheers,

Hayden
MYOB Product Analyst

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KKhine
2 Posts
Cover User
Australia
KKhine
Cover User

2Posts

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Re: ATO reporting category errors

Thank you so much Hayden for your swift assistance. It's ok now.

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