Changed Payroll systems in the middle of the financial Year

[ShiviSingh]

Hi,

We used account right for payroll reporting from 1st July 2022 to 29th November 2022. From 30th August 2022 we moved to a new accounting system however STP was only used on the new system from 30th November 2022 onwards. When we ran the first payroll in the new system in November 2022 it submitted YTD data since 30th Aug 2022 to current therefore creating a duplicate record with ATO. What is the best way to reverse MYOB reporting between 30th Aug 2022 and 29th Nov 2022? 

Thanks.

[CloverQ · Accepted solution]

Hi @ShiviSingh 

If you still have an active subscription on that AccountRight file, then you can zero out the payroll total by going into the employee card > Payroll details > Pay History, overwrite the YTD payroll figures to 0. Then go to the Payroll Reporting Centre, send an update event to update ATO's data.

If you no longer have the AccountRight subscription, I'd suggest contacting ATO directly to update the records.

[ShiviSingh]

Thanks Clover. Your solution would have been quicker. I got through to a consultant who suggested reversing all the payroll files. Took whole day but it got me the results.

Thanks Again.

Shivi