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Correcting mistakes with Single Touch Payroll

MYOB Moderator Hayden_B
4,467 Posts
MYOB Moderator
MYOB Moderator




Correcting mistakes with Single Touch Payroll

Product: AccountRight Live


Hi Everyone,


We understand that with the coming STP there's a bit of confusion on what to do when there are mistakes as it will report the incorrect information. To clarify as much as possible, we have made this post to answer the main questions we have faced.


How the data is sent:


The current STP service sends the Period to Date (PTD) and Year to Date (YTD) totals to the ATO on each Pay Event. With this in mind, if we make a mistake it is as simple as correcting it in the software and then declaring it again with the next or when you do a corrective pay and declare the new updated YTD figures to the ATO so that they know what the new figures are. This is sent as 1 Payroll Event to the ATO with all the information.



What this means for your Payroll Processing:


Almost nothing! You can fix it up like you have always done, delete, reversing, corrective entries, however you have done this, and once you have fixed the YTD amounts then you're ready to send this to the ATO the next time you Declare a Pay Run. You don't have to send this immediately and you can wait until the next pay cycle.


For example:

If 1 Employee out of a bunch was mistakenly overpaid, just need to correct that 1 Employee's Pay and this will be corrected in your software's YTD information. Once the situation is handled, the next time you Declare a Payroll event, the ATO will then have the corrected information.


Need help with correcting the pays? We have some great support notes that go through this, see:


You can even change over your ATO reporting categories mid-year and your next Pay Event will fix up the YTD totals with the ATO.



The Pay I declared was Accepted with Errors, do I need to do anything?


This would mean that the ATO have accepted your Pay Values, however they have would like you to fix some things in your datafile.


Here is a great Help Article that can take you through it: Single Touch Payroll reporting error: Accepted with errors


After you fix these problems, you don't need to re-declare the pays. When you reach your next Pay Cycle and declare it, you shouldn't have any other problems.



Not seeing a fix for your situation? We're here to help, just click Start a Post in the top right and let us know what troubles you're facing and the Community will be able to help out.


Looking for info on processing with STP? See our post on this: Pay Processing FAQs with STP

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