Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
Is there any fix yet, as I've received no emails from MYOB.
I have received email from myob to advise if the error but the correct amounts are showing on the reports
not sure what I should be doing as I don't want to have to keep redoing work
5 of my ETP finalisations are now correct but I have 1 employee left to finalise. Their ETP figures are correct on MYOB's payroll activity summary and payroll register reports but their ETP payment is doubled up in the ETP Summary of Payments but their ETP Tax Paid is correct.
I think this happened prior to going across to STP2 when a negative amount was processed for an incorrect ETP payment and now it is not recognised in the EOY finalistion.
How do I correct this error?
July 2022 - last edited July 2022
Would love to know if you get a response to this. As I have this issue too, and have had no luck getting a solution from MYOB.