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The ETP figures on the summary report of the affected employee is now correct.
However, the figures on the Verification report are still incorrect. The ETP taxable component is over by $9,500, and ETP tax withholding is double up.
How do I correct this? Thank you
Hi @Sam_R - my reports are all now balanced and submitted - appreciate your assistance with this.
If the employee's individual Summary of Payments report is reflecting correctly, you should finalise this employee as it is not the verification report that is being sent to the ATO for your employees, it is their Summary of Payments report.
Do let me know if you had any further queries.
Hello – is MYOB close to a resolution on this issue?
I have two employees affected with ETP payment errors. ALL my MYOB reports agree Payroll Activity, Payroll Register and Payroll Summary, and there is no processing error.
YET both employees figures are incorrect on the YTD Verification report on the STP reporting EOFY finalisation screen.
Please advise when this is going to be fixed? Can MYOB not push this through manually?
All other (non-ETP) employees figures are correct and have been finalised.
I have for one entity, but cannot for the other as i keep getting an error message that 1 item needs to be fixed and check payroll details. I have "income type is needed" however all categories have been assigned and it is not clear which category it wants fixed. I have checked all for this employee and cannit identify the issue.
as for the first entity the issue is now resolved and finalised.
what is the income type needed on this issue?