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EOY finalisation -ETP payments

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AH1
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Re: EOY finalisation -ETP payments

Done Sam, but unfortunately no change Smiley Sad

financehouse05
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Re: EOY finalisation -ETP payments

Hi Sam

Is is 3045.

Karen011
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Re: EOY finalisation -ETP payments

Hi Sam

Is there any fix yet, as I've received no emails from MYOB.

thanks

KazzyB
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Re: EOY finalisation -ETP payments

MYOB will be paying all our ATO fines

AdrianC1
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Re: EOY finalisation -ETP payments

I have received email from myob to advise if the error but the correct amounts are showing on the reports

not sure what I should be doing as I don't want to have to keep redoing work

 

 

Karen011
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Re: EOY finalisation -ETP payments

Hi Sam

5 of my ETP finalisations are now correct but I have 1 employee left to finalise.  Their ETP figures are correct on MYOB's payroll activity summary and payroll register reports but their ETP payment is doubled up in the ETP Summary of Payments but their ETP Tax Paid is correct.

I think this happened prior to going across to STP2 when a negative amount was processed for an incorrect ETP payment and now it is not recognised in the EOY finalistion.

How do I correct this error?

thanks

DeeCee001
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Re: EOY finalisation -ETP payments

Karen011,

Would love to know if you get a response to this.  As I have this issue too, and have had no luck getting a solution from MYOB.

Karen011
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Re: EOY finalisation -ETP payments

Hi

Haven't received a response as yet.

 

AH1
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Re: EOY finalisation -ETP payments

No resolution as yet I'm afraid

Jess
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Re: EOY finalisation -ETP payments

Hi @Sam_R,

 

Any updates on this? Thank you

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