Partner Zone

EOY finalisation -ETP payments

financehouse05
Experienced Cover User
23 Posts
Experienced Cover User
Australia
Experienced Cover User

23Posts

3Kudos

0Solutions

Re: EOY finalisation -ETP payments

What are the repercussions for businesses if we cannot provide an employee with the correct payment summary by tomorrow?

Clarepetrovic
Experienced User
12 Posts
Experienced User
Experienced User

12Posts

1Kudos

0Solutions

Re: EOY finalisation -ETP payments

I am in the same boat. No contact from MYOB and STP finalisation due tomorrow. Not good enough MYOB!!!

Sam_R
MYOB Moderator
2,959 Posts
MYOB Moderator
MYOB Moderator

2,959Posts

206Kudos

455Solutions

Re: EOY finalisation -ETP payments

Hi @financehouse05 @Clarepetrovic,

 

We are aware that some customers through various reasons have been unable to finalise STP and their EOFY. This is something that we are working with the ATO on. As it’s a relatively new process for a large number of businesses, they are aware that there are some teething situations for customers. However, if you are concerned we do recommend reaching out to the ATO in relation to this matter.

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Jess
Contributing Cover User
11 Posts
Contributing Cover User
Australia
Contributing Cover User

11Posts

0Kudos

0Solutions

Re: EOY finalisation -ETP payments

Hi Sam,

 

Any updates on this issue?

 

Sam_R
MYOB Moderator
2,959 Posts
MYOB Moderator
MYOB Moderator

2,959Posts

206Kudos

455Solutions

Re: EOY finalisation -ETP payments

Hi Everyone, 

 

Please find the latest update on this issue in the link below:

 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

AH1
Experienced Cover User
11 Posts
Experienced Cover User
Experienced Cover User

11Posts

2Kudos

0Solutions

Re: EOY finalisation -ETP payments

Thanks Sam.

My situation has changed slightly, the ATO reports have partially updated, now I have;

1. YTD verification report does not include the entire final termination/ETP (only 1 employee affected)

2. The employee's Summary of Payments report NOW includes the ETP Taxable Component, the ETP Tax Withheld, but DOES NOT include the remainder of the termination payment (Gross/Super/Tax)

 

I believe I am in the second group, from @Steven_M 's update today.  I've advised the employee and will hold off making any further adjustments until we hear from you again!

financehouse05
Experienced Cover User
23 Posts
Experienced Cover User
Australia
Experienced Cover User

23Posts

3Kudos

0Solutions

Re: EOY finalisation -ETP payments

Hi Sam

 

I have just read your post and note that I have not been contacted by myob with a fix to my problem in relation to this matter.  Will someone be getting in touch with me today?

Sam_R
MYOB Moderator
2,959 Posts
MYOB Moderator
MYOB Moderator

2,959Posts

206Kudos

455Solutions

Re: EOY finalisation -ETP payments

Hi @AH1,

 

Could you please run a $0 Pay run (dated 30th June) for those employees still affected, then let me know if the reports update or remain incorrect? 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Sam_R
MYOB Moderator
2,959 Posts
MYOB Moderator
MYOB Moderator

2,959Posts

206Kudos

455Solutions

Re: EOY finalisation -ETP payments

Hi @financehouse05,

 

Thanks for letting me know. 

 

Could you please provide the last 4-Digits of your serial number so I can look into this further for you? 

Kind regards,
Sam

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Jess
Contributing Cover User
11 Posts
Contributing Cover User
Australia
Contributing Cover User

11Posts

0Kudos

0Solutions

Re: EOY finalisation -ETP payments

Hi Sam,

 

We have 1 employee with ETP last FY. His summary report shows an incorrect ETP figure. I have undone finalisation, reversed the ETP payment and re-did it and re- terminated the employee. The payroll activity detail shows correct figures, but The summary report is still incorrect. Somehow the ETP taxable component is over by $2,400 and ETP tax withholding is twice the amount.


How do I fix this? Thank you

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post